SMS Privacy Policy and Terms of Service

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SMS Privacy Policy

At OseiTutu Dermatology & Hair Restoration, we are committed to protecting your privacy. This SMS Privacy Policy outlines how we collect, use, and protect your information when you opt in to receive text messages from us.

1. Information We Collect

- Your mobile phone number
- Your name (if provided)
- Message content you send to us
- Appointment preferences or feedback (if submitted via SMS)

 

2. How We Use Your Information

We use the information you provide via SMS to:
- Confirm or remind you about appointments
- Send relevant information about your care or services
- Notify you of new products, services, or promotions (only if you opted in to marketing messages)
- Respond to your inquiries

 

3. Data Sharing & Third Parties

We do not sell or rent your information. We only share your information:
- With trusted third-party SMS vendors strictly for message delivery
- When required by law or in compliance with legal obligations

 

4. Message Frequency

You will receive recurring messages, such as:
- Appointment reminders: 1–3 per appointment
- Marketing/promotional messages: Up to 4/month (if opted in)

 

5. Opt-Out Instructions

You can opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance

 

6. Your Responsibilities

You confirm that you are the account holder or authorized user of the mobile number you provided.

 

7. Message & Data Rates

Message and data rates may apply. Check with your wireless carrier for details.

 

8. Security

We implement reasonable safeguards to protect your information. However, SMS is not a secure channel, and we encourage you not to send personal health information by text.

 

 

SMS Terms of Service

By opting into SMS messages from OseiTutu Dermatology & Hair Restoration, you agree to the following terms:

1. Consent

By enrolling in our SMS program, you agree to receive recurring text messages, including appointment reminders, service updates, and promotional messages. Consent is not required to purchase any goods or services.

 

2. Eligibility

You must be at least 18 years old and the authorized user of the mobile number enrolled.

 

3. User Opt-In

You can opt in via:
- Web forms
- In-office paper consent
- Verbal confirmation with logged authorization
- Texting a keyword (e.g., “JOIN”) to our short code or long code

 

4. User Opt-Out

To stop receiving messages, text STOP. A confirmation will be sent. For help, reply HELP or contact us at:
- Email: [insert contact email]
- Phone: [insert phone number]
- Address: [insert practice address]

 

5. Changes to Terms

We reserve the right to update these terms at any time. Continued use constitutes acceptance.

 

6. Disclaimers

SMS delivery is subject to carrier availability. We are not liable for delays. You are responsible for any wireless provider charges.